General FAQ for DOTTI
Please make sure Bluetooth is turned on and make sure no other phone is connected to the DOTTI. If problem persists, restart both DOTTI and the App.
Fri, 31 Aug, 2018 at 4:00 PM
Please try to reset DOTTI by pressing the reset button at the bottom of NOTTI/DOTTI (in the small hole).
Fri, 31 Aug, 2018 at 4:00 PM
The DOTTI light color could vary when the battery level is low. Please fully charge DOTTI to see whether the problem persists.
Fri, 31 Aug, 2018 at 4:00 PM
Sometimes the touch sensor can be affected by surrounding environment. Place DOTTI on table, restart DOTTI, wait for 2s, and slowly slide the top from left ...
Fri, 31 Aug, 2018 at 4:00 PM
Please restart DOTTI immediately after name changed, and check the name again.
Fri, 31 Aug, 2018 at 4:00 PM
DOTTI only compatible with Android devices running 4.3 and up / iOS 7.1 and up with Bluetooth 4.0 or above. Please try to turn off all the other Bluetooth d...
Fri, 31 Aug, 2018 at 4:00 PM
Music only can output if the song already downloaded and stored in the phone. If the song had not been downloaded, sound cannot output though DOTTI.
Fri, 31 Aug, 2018 at 4:00 PM
If prompt message for pairing password, please enter “123456”.
Fri, 31 Aug, 2018 at 4:00 PM
You may find Video tutorial at our website - Get Started -> Video Tutorials
Fri, 31 Aug, 2018 at 4:00 PM