General FAQ for DOTTI
Please check whether your battery is fully charged. Please plug in USB cable to make sure DOTTI is charged. The battery indicator light will flash while cha...
Thu, 30 Aug, 2018 at 5:32 PM
We provide a one-year warranty from the date of purchase for all WITTI items. Please fill out the form valid proof of purchase here.
Thu, 30 Aug, 2018 at 5:32 PM
Please make sure Bluetooth is on. If only one specific Notification cannot be received, please switch off and switch on that Notification again. If all Noti...
Thu, 30 Aug, 2018 at 5:32 PM
Please make sure Bluetooth is turned on and make sure no other phone is connected to the DOTTI. If problem persists, restart both DOTTI and the App.
Thu, 30 Aug, 2018 at 5:32 PM
Please try to reset DOTTI by pressing the reset button at the bottom of NOTTI/DOTTI (in the small hole).
Thu, 30 Aug, 2018 at 5:32 PM
The DOTTI light color could vary when the battery level is low. Please fully charge DOTTI to see whether the problem persists.
Thu, 30 Aug, 2018 at 5:32 PM
Sometimes the touch sensor can be affected by surrounding environment. Place DOTTI on table, restart DOTTI, wait for 2s, and slowly slide the top from left ...
Thu, 30 Aug, 2018 at 5:32 PM
Please check whether your battery is fully charged. Please plug in USB cable to make sure DOTTI is charged. The battery indicator light will flash while cha...
Fri, 31 Aug, 2018 at 4:00 PM
We provide a one-year warranty from the date of purchase for all WITTI items. Please fill out the form valid proof of purchase here.
Fri, 31 Aug, 2018 at 4:00 PM
Please make sure Bluetooth is on. If only one specific Notification cannot be received, please switch off and switch on that Notification again. If all Noti...
Fri, 31 Aug, 2018 at 4:00 PM