The connection is not stable, the phone keeps connecting and disconnecting. : WITTI

The connection is not stable, the phone keeps connecting and disconnecting. Print

Created by: WITTI Admin

Modified on: Fri, 7 Sep, 2018 at 11:41 AM

For optimal charging behavior, we recommend powering CANDI using a Qualcomm 3.0 fast charge adaptor, or the original adaptor that comes with your phone. Alternatively, you can use an adaptor/USB port that can output at least 5V2A power, anything less than 5V2A could cause charging error. Sourcing power from a laptop or USB HUB might not have enough power to support CANDI.

Try to change with different adapter, if problem persists, please contact our support.

Witti is the author of this solution article.

Did you find it helpful? Yes No

Help Desk Software by Freshdesk

The connection is not stable, the phone keeps connecting and disconnecting. Print

Related Articles